If the app shows that your device is irrigating but no water flows\u2014or if water continues even after irrigation should stop\u2014follow the steps below to identify the cause.<\/p>\n
If the device shows a green LED Wink (connected) but no water is flowing:<\/p>\n
Run a Test<\/strong> Check the Solenoid Coil<\/strong> Check the Water Source<\/strong> Check the Wiring<\/strong> If water continues flowing even after irrigation should end, determine whether the issue is electrical or mechanical:<\/p>\n Disconnect Power<\/strong> Result A \u2013 Water Stops<\/strong> Result B \u2013 Water Continues<\/strong> Immediate Action<\/strong> Solution<\/strong> If the issue persists or a part replacement is required, contact us anytime via WhatsApp Live Support.<\/p>\n Water your garden with confidence \u2014 control is now in your hands.<\/p>\n","protected":false},"excerpt":{"rendered":" If the app shows that your device is irrigating but no water flows\u2014or if water continues even after irrigation should<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[339],"doc_tag":[],"class_list":["post-3668","docs","type-docs","status-publish","hentry","doc_category-troubleshooting"],"year_month":"2026-04","word_count":313,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"seyhan","author_nicename":"seyhan","author_url":"https:\/\/tr.grungard.com\/en\/author\/seyhan\/"},"doc_category_info":[{"term_name":"Troubleshooting","term_url":"https:\/\/tr.grungard.com\/en\/docs-category\/troubleshooting\/"}],"doc_tag_info":[],"yoast_head":"\n
\nStart an Irrigate Now test from the app.
\nDoes the blue irrigation icon appear, and does the device show a blue LED Wink?<\/p>\n
\nIf the blue LED Wink is active, the device is sending commands.
\nListen for a small \u201cclick\u201d or feel a slight vibration on the solenoid coil.<\/p>\n
\nMake sure the main water valve is open and that any pump system (if present) is running.<\/p>\n
\nTest a different zone.
\nIf all other zones work except one, that valve may have a loose or broken wire connection.<\/p>\n2. \u201cWater Does Not Stop\u201d Issue (Important!)<\/h2>\n
\nUnplug the device completely.
\n(For battery models, remove and reinsert the batteries\u2014or replace them if needed.)<\/p>\n
\nIf water stops when power is removed, the issue may be related to the device relay or software.
\nPlease contact our technical team.<\/p>\n
\nIf water keeps running even with no power, the issue is almost certainly mechanical.
\nDirt, sand, gravel, or algae may be stuck inside the valve, preventing the diaphragm from fully closing.<\/p>\n
\nClose the main water valve to prevent flooding.<\/p>\n
\nThe valve may need cleaning or the diaphragm may require replacement.
\nWe recommend assistance from a professional plumber or gardener.<\/p>\nSupport<\/h2>\n